FAQs for Private Investigations

What services does Shadow Investigations Ltd. offer?

Shadow Investigations Ltd. offers professional, discreet investigative services across British Columbia, including:

  • Surveillance – Monitoring subjects in cases involving infidelity, injury claims, custody disputes, and workplace concerns.
  • Infidelity Investigations – Confidential investigations to confirm or dispel suspicions of cheating.
  • Background Checks – In-depth checks for personal, legal, or business purposes.
  • Fraud Investigations – Probing suspicious claims or financial misconduct.
  • Child Custody & Family Law – Gathering evidence to support parenting and legal disputes.
  • Workplace Investigations – Investigating employee misconduct, harassment, or policy violations.
  • Locates & Skip Tracing – Finding missing persons, debtors, or key witnesses.
  • OSINT Investigations – Using open-source intelligence to uncover or verify critical information.
  • Polygraph Examinations – Lie detector tests conducted by accredited examiners for personal or legal matters.
  • Digital Forensics – Analyzing digital devices and data to uncover deleted files, communications, or online activities.

How discreet are your investigation services?

Our investigations are completely confidential and handled with the utmost discretion. We use unmarked vehicles, blend seamlessly into environments, and never reveal client information. All investigators operate under strict non-disclosure agreements, and our privacy policy ensures your identity and case details remain fully protected at all times.

Is it legal to hire a private investigator in Canada?

Yes, hiring a private investigator (PI) in Canada is legal, provided they are properly licensed and operate within the boundaries of federal and provincial laws.

In British Columbia, for example, PIs must hold a valid security worker license and be employed by a licensed security business authorized to offer investigative services. This ensures that all PIs meet specific training and ethical standards.

To ensure compliance with the law and protect your interests, it’s crucial to hire a PI through a licensed agency. Engaging an unlicensed investigator can lead to legal complications and may compromise the admissibility of any gathered evidence.

How much does it cost to hire a private investigator?

At Shadow Investigations Ltd., pricing depends on the type of service you need. Some services are billed at an hourly rate, while others are offered as flat rates.

Hourly Services:

  • Surveillance
  • Undercover Operations
  • OSINT & Social Media Investigations

Flat-Rate Services:

  • Locate / Skip Trace Services
  • Background Checks
  • Polygraph Examinations
  • Digital Forensics
  • Due Diligence Reviews
  • Witness Statement Interviews

We also offer a free initial consultation to help determine the best approach and provide a clear cost estimate.

For full details and current rates, visit our pricing page:
https://www.shadowinvestigationsltd.ca/private-investigator-price/

What areas do you serve?

Shadow Investigations Ltd. primarily serves clients across British Columbia, including Vancouver, Surrey, Burnaby, Richmond, Kelowna, and surrounding areas.

How do you start an investigation with Shadow Investigations Ltd.?

Starting an investigation is simple:

  1. Free Consultation – We discuss your situation, goals, and legal considerations.
  2. Investigation Plan – We outline a strategy tailored to your case and provide a cost estimate or hourly rates.
  3. Execution – Our licensed investigators carry out the investigation discreetly and professionally while keeping you updated throughout the process.
  4. Reporting – You receive a detailed report with our findings, which may include supporting evidence such as video and photographs.

How long does an investigation typically take?

The length of an investigation varies based on the type of case, complexity, and how quickly evidence can be gathered. Some cases, like basic background checks, may be completed within a day or two, while more complex investigations—such as infidelity, fraud, or workplace misconduct—can take days or weeks.

Will I receive a report at the end of the investigation?

Yes. Depending on the type of service, you’ll receive a final report that may include written findings, photographs, video footage, or digital evidence. All reports are professionally prepared and suitable for use in legal or court proceedings.

Can you testify in court on my behalf?

Yes. Our licensed investigators can provide expert testimony and appear in court to present evidence gathered during the investigation. All reports and documentation are prepared with court admissibility in mind to support your case effectively.

What information do you need from me to start an investigation?

The information we need depends on the type of service you require. For some cases, we ask for relevant details such as the subject’s name, photo, address, vehicle information, social media profiles, and any known routines or key dates.

We offer two tailored intake forms to streamline the process:

  • Surveillance Intake Form
  • Skip Tracing, Background Checks, OSINT Intake Form

Providing complete and accurate information helps us develop an effective investigation strategy from the start.

How is surveillance conducted?

Surveillance is conducted discreetly by trained investigators using unmarked vehicles, professional cameras, and video equipment. We may use mobile, static, or on-foot surveillance depending on the case. All activities comply with Canadian privacy laws—no trespassing, wiretapping, or illegal recording is ever used. Our goal is to gather clear, lawful evidence while remaining undetected.

Can you help with child custody or family law cases?

Yes. We specialize in investigations that support family law matters, including child custody disputes and parenting time concerns. Our services include surveillance, background checks, and evidence gathering to help support your case in court with clear, objective information.

How do you ensure client confidentiality?

We take client confidentiality seriously. Case details are only shared with authorized parties, and all investigators follow strict privacy protocols to safeguard your information at every stage.

What makes Shadow Investigations Ltd. different from other agencies?

Shadow Investigations Ltd. is trusted for our depth of experience, specialized focus, and commitment to discreet, results-driven investigations. We don’t just gather information—we build strong, court-admissible cases. Whether it’s infidelity, child custody, fraud, or workplace misconduct, we tailor each investigation to your unique needs and deliver clear, actionable evidence with professionalism and care.

Can I remain anonymous when hiring your services?

Yes. You can remain anonymous during an initial consultation or when providing a tip. However, to proceed with an investigation, we may require your contact information for legal and reporting purposes. Your identity is always kept strictly confidential and never disclosed without your consent.