Private Investigators Serving Burnaby, From Metrotown to the Heights
Burnaby is one of British Columbia’s largest and most built-up cities, a place of high-rise town centres, busy commercial corridors, and major business parks packed in between Vancouver and the Tri-Cities. Shadow Investigations has worked here since 1990, helping Burnaby residents, employers, law firms, and insurers turn uncertainty into clear, documented answers. From the towers of Metrotown and Brentwood to Deer Lake, the Heights, Lougheed, and the industrial flats of Big Bend, we understand how a dense urban city moves, and our Vancouver office sits just across Boundary Road, only minutes away when timing matters.
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Speak With a Burnaby Investigator in Confidence
Use the form below to tell us what you are facing. It comes straight to us, in full confidence, and a senior member of our team will follow up to talk through how we can help. For urgent matters, you can call us any time at 604-657-4499.
Clear Pricing From the Start
We are upfront about cost from the first call, so you always know where you stand. Here is a guide to what Burnaby clients typically pay:
- Surveillance: about $500 for a half day or $1,000 for a full day, with travel across Burnaby and Metro Vancouver included
- Infidelity investigations: usually $500 to $1,500, based on the hours and surveillance needed
- WCB and disability claim work: generally $1,000 to $3,000, depending on the days covered
- Skip tracing to locate someone: a flat fee of $650
- A written estimate before any work begins
Every investigator on our team is licensed under the BC Security Services Act, and Shadow Investigations has operated since 1990 with BBB A+ accreditation and the 2025 Consumer Choice Award.
Personal and Family Investigations in Burnaby
When a matter is personal, you want answers and you want discretion. These are the personal cases Burnaby clients ask us about most, and each links to a fuller explanation of how we approach the work.
- Infidelity Investigations: quietly establishing the truth when you suspect a partner is being unfaithful, through surveillance, background research, and lawful digital methods.
- Child Custody and Alimony: gathering court-ready evidence in family disputes, from documenting a parent’s conduct to exposing income a support claim leaves out.
- Background Checks: pulling employment, education, criminal, and public record history into one clear report before you trust someone new.
- Skip Tracing: locating people who have moved on or dropped out of contact across Burnaby and beyond, for serving documents, recovering debts, or reconnecting with family.
Business and Commercial Investigations in Burnaby
As one of the region’s biggest business and industrial centres, Burnaby keeps us busy with commercial work. We help local employers and organizations protect what they have built.
- Employee Screening and Workplace Investigations: vetting new hires and looking into theft, harassment, or breaches of confidentiality across offices and worksites.
- WCB, Disability and Insurance Fraud: discreet surveillance and evidence gathering on questionable injury and disability claims, documented to a standard that holds up when it is challenged.
- Corporate Due Diligence: verifying the people and companies you are about to do business with, so you go in with your eyes open.
- Surveillance: the core of much of our commercial work, planned for everything from an office tower to an industrial yard.
The Methods We Use
We match the method to the matter. Depending on your case, that may involve open-source intelligence, surveillance, digital forensics, or polygraph testing. We will walk you through the right approach during your free consultation, before any work starts.
Why Burnaby Clients Choose Us
At Home in the City
We work Metro Vancouver every day and know how a dense, fast-moving city like Burnaby works on the ground.
Evidence That Holds
Everything is gathered lawfully and documented to a standard that insurers, employers, and the courts will accept.
Clear From the Outset
You get honest updates as the case moves, with methods and costs agreed before anything begins.
What Working With Us Looks Like
- A confidential consultation. We listen, give you an honest read on what is achievable, and set out a plan with methods and costs spelled out first.
- The investigation. We carry out the work discreetly and within the law, keeping you informed at each stage.
- Your report. You receive clear, well-documented findings you can act on, suitable for an adjuster or a courtroom if it comes to that.
Common Questions From Burnaby Clients
Yes. A great deal of our Burnaby work is in dense, high-rise settings like Metrotown and Brentwood, along with the malls and SkyTrain corridors that come with them. That environment calls for different tradecraft than a quiet suburb, and our investigators are experienced at keeping discreet, lawful coverage of a subject in the middle of it.
Often. Burnaby’s business parks, corporate offices, and industrial areas make commercial work a core part of what we do here. That includes employee screening, workplace investigations into theft or misconduct, due diligence, and surveillance on commercial and liability matters.
Yes. We regularly assist employers, insurers, and adjusters with surveillance and evidence gathering on questionable injury, disability, and workers’ compensation claims, documented to a standard suited to a claims dispute.
It depends on the service, though hourly rates in the Burnaby area usually fall between $75 and $150. A number of services, such as skip tracing, are billed at a flat rate, and you always receive a clear written estimate before any work starts.
Yes. Every member of our team is licensed under the BC Security Services Act, which is what allows private investigators to operate legally in Burnaby and throughout the province.
We serve Burnaby from our Vancouver office, just across Boundary Road and only minutes away, which lets us respond quickly across the city. We are happy to meet you in Burnaby, or to consult by phone or video, whichever suits you best.
Always. Confidentiality is central to how we work. Your information is handled securely, access to your file is kept tight, and your matter is treated with complete discretion from the first call to the final report.
Book Your Free, Confidential Consultation With a Burnaby Private Investigator
A free, confidential consultation pairs you with a senior member of our team, somewhere safe to lay out your situation and see how our services can be adapted to fit it. Whether your concern is personal or professional, reach us using the details below and we will find a time that works, always with discretion. You can also call us directly at 604-657-4499.
Professional Associations
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